Uber’s ESG Risks—is the new CEO up to the Challenge?
Uber, the ride hailing company, recently appointed Dara Khosrowshahi as CEO. His appointment comes in the wake of intensifying criticism of the company. Uber is accused of having a hostile workplace culture, mistreating its drivers and using software tools to evade regulators. What are the root causes of these issues, which Khosrowshahi will need to address if he wants to get the company back on track?
#DeleteUber: The Changing Face of Consumer Boycotts?
In late January 2017, 200,000 Uber users deleted their accounts in just one week. Meanwhile, the company’s closest competitor, Lyft, surpassed Uber in the number of daily iOS downloads for the first time. This consumer action formed part of the #DeleteUber campaign on social media. Given the campaign’s impact, it is important to ask how it differs from more traditional consumer boycotts and what investors can learn from it.